Support

Help Center

Find answers to common questions about purchases, downloads, subscriptions, and more.

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Downloading Guides

After completing your purchase, you'll be redirected to a success page with a download link. Click the link to save the PDF to your device.

  • Download links expire after 24 hours for security
  • You can download the file multiple times while the link is active
  • PDFs work on any device — computer, tablet, or phone
  • No special software required beyond a standard PDF reader
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Payments & Billing

All payments are processed securely through Stripe. We never see or store your full card details.

  • We accept Visa, Mastercard, American Express, and Discover
  • Subscriptions are billed monthly or yearly depending on your plan
  • You can view and manage your subscription from your Stripe customer portal
  • If a payment fails, you'll receive an email with instructions to update your details
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Subscriptions

Your subscription gives you access to our guide library based on your plan tier.

  • Upgrade or downgrade your plan anytime — changes take effect immediately for upgrades, or at the end of the current cycle for downgrades
  • Cancel anytime with no penalties or hidden fees
  • After cancellation, you retain access until the end of your paid period
  • Any PDFs you've downloaded are yours to keep forever, even after cancelling
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Lost Download Link

If your download link has expired or you've lost it, don't worry — we can help.

  • Check your email for the original purchase confirmation
  • If you can't find it, contact us with the email you used at checkout
  • We'll verify your purchase and send you a fresh download link
  • Active subscribers can re-download guides at any time from their account
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Technical Requirements

Our guides are designed to work seamlessly across all platforms and devices.

  • Guides are standard PDF files (version 1.7+)
  • Compatible with Adobe Acrobat, Preview (Mac), Chrome, and any PDF reader
  • Optimized for both screen reading and printing
  • Average file size is 2–5 MB per guide
  • The website works on all modern browsers (Chrome, Firefox, Safari, Edge)
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Team & Enterprise

Enterprise plans include additional features for teams and organizations.

  • Manage team member seats from your enterprise dashboard
  • Each team member gets their own login and download access
  • Admins can track team progress and guide usage
  • For setup help, contact our enterprise team

Still need help?

Our support team is here for you. Reach out and we'll get back to you within 24 hours.

Contact Support