Frequently Asked Questions

Orbitshape guides are premium ebook PDFs that teach you how to leverage AI tools and strategies in your specific industry. Each guide is packed with actionable steps, real-world case studies, proven frameworks, tool recommendations, and implementation checklists.

Our guides are designed for business owners, operators, managers, and anyone involved in decision-making. You don't need a technical background — everything is explained in plain language with step-by-step instructions.

All guides are professionally designed PDFs optimized for both screen reading and printing. They work on any device — computer, tablet, or phone — with any standard PDF reader.

AI moves fast, and so do we. Guides are updated monthly for Professional and Enterprise subscribers, and quarterly for Starter plan members. Updates cover new tools, revised strategies, and emerging best practices.

Absolutely. We're actively developing guides for additional industries including healthcare, real estate, e-commerce, legal services, and more. Professional and Enterprise subscribers get new guides on release day at no extra cost.

We offer three plans: Starter ($9/mo) for access to a single guide, Professional ($19/mo) for our full library, and Enterprise ($49/mo) for teams up to 10. All plans are available in monthly or yearly billing, with yearly plans saving you 35%.

Yes. You can upgrade or downgrade anytime. Upgrades take effect immediately with prorated billing. Downgrades take effect at the end of your current billing cycle.

We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover) through Stripe. Enterprise customers can also pay via invoice with net-30 terms.

We don't currently offer a free trial, but the Starter plan at $9/month lets you explore with minimal commitment. Cancel anytime before your next billing date if it's not the right fit.

Because these are digital products with instant delivery, all sales are final. However, if you're not satisfied, contact us within 7 days and we'll work with you to find a solution.

Yes! We offer special pricing for nonprofits, educational institutions, and students. Contact us with details about your organization.

After payment, you'll be redirected to a page with a download link. The link is valid for 24 hours. Active subscribers can also re-download guides at any time from their account.

No problem. Contact us with the email address you used at checkout and we'll send a fresh download link within 24 hours.

Starter and Professional plans are licensed for individual use. If you need access for multiple team members, our Enterprise plan supports up to 10 seats. Contact us for volume pricing beyond that.

Any PDFs you've downloaded are yours to keep forever, even after cancellation. You just won't have access to new guides or updates after your subscription ends.

Yes. Our PDFs are optimized for readability on all screen sizes. Use any PDF reader app on iOS or Android for the best experience.

Any standard PDF reader works — Adobe Acrobat, Apple Preview, Chrome's built-in viewer, or any other PDF app. No special software is required.

Yes. All guides are optimized for both digital reading and printing. Print them in full or just the sections most relevant to you.

Absolutely. All payments are processed by Stripe, a PCI Level 1 certified payment processor. We never see or store your full card details.